shipping & deliveries
For Singapore orders
Since we're based in Singapore, orders within Singapore get special treatment!
For all orders above S$80, we offer free shipping within Singapore!
For orders of S$80 and below, you have a choice of 3 shipping options: (i) delivery right to your doorstep, (ii) postage via SingPost or (iii) self-collection at our designated location.
Delivery within Singapore
Our favourite part of online shopping is the convenience of buying what you need without leaving the house and getting it delivered right to your doorstep - and don't we all need convenience with baby in tow!
For orders of S$80 and below, a delivery fee of S$8 applies for destination addresses within Singapore.
You can expect your order to ship within 1 - 3 working days from the date your order was placed.
If you wish to request a specific time slot for delivery (we know how it is with baby naptimes!), just state your request when placing your order. We are pleased to extend to you a choice of 3 time slots: 10 am – 2 pm, 2 – 6 pm, 6 – 10 pm.
Postage within Singapore
Don't need courier delivery? If your order weighs no more than 2 kg, you have the option to get it posted to you via SingPost at a lower shipping rate!
Local postage rates start from S$2.50, and are weight-dependent - when you proceed to checkout, you will see the applicable postage rate before paying!
We offer two types of postage via SingPost: (i) regular post, and (ii) registered post.
What's the difference?
(i) Regular post
This option is the most economical, but it does not come with any tracking capability.
We will purchase a Certificate of Posting for every parcel we send out via regular post, as proof of shipping. A Certificate of Posting certifies that the SingPost post office has physically taken possession of the parcel, and is only issued by the post office at the time of posting. Do note that, beyond that, we have no way of tracking a parcel and will not be able to take responsibility for any unreceived parcels sent via regular post!
Regular postage rates start from S$2.50.
(ii) Registered post
This service comes with limited online tracking capability, and requires a signature on delivery. It may be more expensive, with postage rates starting from S$4.80 - but sure gives you peace of mind in return!
After we post out your order, we will send you the SingPost tracking number, so you will be able to track the status of your parcel!
Self-collection within Singapore
Online shopping now comes with such flexibility! We know some of you may not want to be tied down by home deliveries, or may not want to be interrupted at home by doorbells and such - now, you can place your online order anytime and pick it up whenever you want! In fact, you don't even need to do the pick-up yourself - you can appoint a family member or friend to help you out!
For orders of any value, you may elect for self-collection at our designated location at no extra charge:
- At the Somerset MRT area - Between 9 am and 5.30 pm every day, by prior appointment
You can expect to be able to collect your order within 1 - 3 working days from the date your order was placed. After you place your order, we will contact you via email to let you know when your order will be ready for pick-up.
If you elect for self-collection, you will also be offered the option of paying at the point of self-collection (ie. Cash on Delivery - see Shopping with Us here). You may select that option at checkout.
Delivery to Malaysia and Brunei
A delivery fee of S$10 - 28 applies for orders to Malaysia and Brunei. The exact fee will be calculated on checkout, based on the order weight.
You can expect to receive your order within 8 - 15 working days from the date your order was placed.
Once your order has shipped, you will receive a tracking number for your package.
If you wish to request courier delivery (for expedited speed) or to receive a customised shipping quote from us, please contact us at orders@puritsy.com.
Do note that some items that we carry are not permitted for sale outside of Singapore (distributors have territorial boundaries too!) – you can find the notice, if any, in the product description.
International Shipping (outside of Singapore, Malaysia and Brunei)
For international shipping (outside of Singapore, Malaysia and Brunei), get in touch with us at orders@puritsy.com and we will give you a shipping quote based on the package size!
Do note that some items that we carry are not permitted for sale outside of Singapore (distributors have territorial boundaries too!) – you can find the notice, if any, in the product description.